iTracker Privacy Policy

Introduction

Your privacy is important to us at iTracker Global Limited (the “Company”, “we,” “us,” or “our”). Please read this Privacy Policy (the “Policy”) carefully. This Policy outlines the types of information we collect and how we use that information from visitors to our website, http://www.tilt.ai, and any desktop or mobile software application (the “Software”) made available by us. Such website and Software, together with any materials and services available therein, and successor site(s) or software thereto, are referred to herein as the “Site.”
By accessing or using the Site, you agree to be bound by this Policy. Further, this Policy hereby incorporates by this reference any additional terms and conditions applicable to use of the Site that are posted by us through the Site, or otherwise made available to you by us, such as the Site Terms and Conditions, found here https://tilt.ai/privacy-policy/, and the Cookie Policy, found here https://tilt.ai/cookie-policy/, together the “Agreement”.
By using the Site, you affirm that you are of legal age to enter into this Agreement, or, if you are not, that you have obtained parental or guardian consent to enter into this Agreement. If you do not – or cannot – agree to these terms, please do not use the Site.

The information we collect about you

We may collect, use, store and disclose different categories of personal information about
you, such as: App user; Full name; Phone number; Device; Device ID; IP address; Geo data;
Accuracy; Altitude; Heading/direction; Latitude; Longitude; Speed; Timestamp.
As set out below, the information collected depends on whether you are accessing the
iTracker services via the Software or the Website.

As set out below, the information collected depends on whether you are accessing the
iTracker services via the Software or the Website.

How information is collected

We use different methods to collect personal information including via the following:

Direct interactions: This includes personal information you provide when you directly register with us, contact us by post, email, telephone, through our website or social media or where you request that marketing be sent to you.

Automated technologies or interactions: As you interact with the Site, we will automatically collect technical data about your equipment and usage of the Site. We collect this personal information on the Site by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

How long your personal information is stored for, and why

Type of Data	What This Includes	Why We Collect This	How Long This Data Is Stored For
Operational	Personal/User information, Carrier information, Company information, as well as any information gathered from the use of the Website	For the functionality of the App and the Website	Stored whilst the user is active, e.g. how long the iTracker App is in use for, or logged into, or how long a user spends on the Website. Once an account is deactivated, this data is stored for 90 days and is then deleted
Commercial	Shipment information, Geo data, Device information	For the functionality of the App	Stored whilst the user is active in the iTracker App system. This data is kept for 90 days and then deleted

Third-Party Use of Collected Information

We do not share, sell, or trade your personally identifiable information with third parties, except as described below:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as sending newsletters. These providers are permitted to use your information only for the purposes described in this Privacy Policy and are required to maintain its confidentiality.
Legal Requirements and Protection: We may disclose your information to comply with legal obligations, such as a court order or legal process, to investigate potential fraud or identity theft, in connection with a corporate transaction like a merger or sale, or when we believe disclosure is necessary to protect our rights, property, or safety, or that of others.

Links to Third-Party Websites

Our Site may contain links to websites operated by third parties. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.

International transfers

We will not transfer your personal information outside the European Economic Area (the “EEA”) except to a country offering a similar level of protection for your personal information by ensuring at least one of the following safeguards is implemented:

where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal information shared between Europe and the US;
where the country has been deemed to provide an adequate level of protection for personal data by the European Commission; or
where we have used specific contracts approved by the European Commission which give personal information the same protection it has in Europe.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal information outside of the EEA.

Security

We have put in place appropriate security measures to prevent your personal information from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed.
We have also put in place procedures to deal with any security incident involving personal information and will notify you and any applicable regulator of a breach where we are legally required to do so.

Retention

We will only retain your personal information for no longer than is necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal or regulatory requirements, complaints or contemplated/actual litigation.

Security

To determine the appropriate retention period for personal information, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your personal information: see below for further information.
In some circumstances we will anonymise your personal information (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

Data protection rights

If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.

In addition, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

In order to respond to your request, we may need to engage with our publisher clients, for example, for them to consider what information to provide or delete. We respond to requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice by posting the revised version on our Site. Your continued use of the Site after any changes constitutes your acceptance of the new terms.

How to Contact Us

If you wish to opt out of receiving communications from us or request the removal of your personally identifiable information from our records, please contact us at hello@tilt.ai. We will process your request promptly, subject to any legal obligations we may have to retain information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

iTracker Global Limited 
https://tilt.ai/
hello@tilt.ai

By using our Site, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.

iTracker Privacy Policy